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IT Coordination & Office Administrator

Canada

Job Type

Immigration. International

Openings

3

Beneficial to have:

  • Experience working in a ticketing system with detailed note taking skills

  • Experience and working knowledge of Oracle & Maestro PMS systems

  • Customer service experience

Job description

Responsibilities:

  • Provide support for customer requests, analyze problems and escalate issues when necessary

  • Maintain back of house configurations, setting and functionality of all use PMS systems

  • Fulfill all IT related Purchasing and billing

  • Complete all IT related billing, debit noting and account maintenance

  • Work as direct communication with the field when necessary

  • Manage travel arrangements for the IT Team

  • Communicate technical information to nontechnical users

  • Organize and arrange training sessions for team and field on IT related items

Requirements

Experience Requirements:

  • Strong understanding of hospitality operations

  • Experience in training people on computer systems

  • Strong troubleshooting and problem-solving skills

  • Strong desire to learn in a fast-paced environment and work within a team of likeminded individuals

  • Familiar with Microsoft Licensing

  • Excellent communication skills both written and verbal

  • Proficient in Microsoft Office

Education:

  • A university degree, diploma in computer sciences, hospitality or administration. Or an equivalent work related experience.

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